Source: SuperGroupies
This month, the “Meitantei Conan” (Detective Conan) x SuperGroupies snow globes were released and there were quite a few problems with delays of delivery, problems with the paints on the figures and scratches on the snow globes.
In a statement released by SuperGroupies, the company has received so many letters of disappointment that they did not meet expectations and the company wants to make things right with their customers. While they can not exchange the product they will do a return and refund the full amount of payment.
Users paid Y10,000 (almost $100 USD) per snowglobe and posted on Twitter of their disappointment:
名探偵コナンのスノードーム1年待ってこのクオリティってやばくないですか???
これで1万ですよ…どうすれば良いんだろう
すっごく楽しみにしてたのに本当に酷い…返品できるのかな😢 pic.twitter.com/cyiY4lNtVC
— 🍖misty🍌 (@misty_pear816) October 19, 2020
話題のスノードーム。
いくら何でも傷多すぎる、、 pic.twitter.com/Cg0f67vUpl— む.う (@krb1412__muu) October 18, 2020
【悲報】
定価1万円ほどし1年待ってよくやく手元に届いたコナンのスノードーム
・塗装、造形のクオリティがひどい
・最初からドームが傷だらけ
・横を向いて顔が見えない
・最初からぶっ壊れてる
・毛が入っている等の問題だらけで
阿鼻叫喚のファン続出。 pic.twitter.com/kHOQKFAB5x— ふわくん (@fw_kn) October 19, 2020