“Dragon Quest XI S” Producer Okamoto Hokuto had to shut down his DM for Twitter after he received so many negative questions on Twitter via DM.
While Okamoto said that he has received positive and supportive suggestions, there are people who write ugly, negative messages. So, now he is telling people if they want to send comments, to contact Square Enix support.
DM塞ぎました。応援メッセージをいただくことも多かったので残念ですが、捨て垢っぽいのから一方的に言われるのが耐え難いので。今後ご意見などはスクエニサポートに送ってくださいませ。
— 岡本 北斗 DQ11S 9.27発売 (@oh0910) July 6, 2019
Many “Dragon Quest” members were saddened because Okamoto would communicate with gamers on social media, but sometimes it takes negative trolls to ruin a good thing.